Melanie Kramer was very professional. She was very shrewd when dealing with the bank as well as all of the other parties involved. I appreciated her candor and how easy she was to get ahold of whenever I needed to throughout the home buying process. I was PCSing from another state so it was a delicate situation. I also have to mention her associate Matt Hill. He was all of the above as well. He was a big help in actually choosing my new home. These two realtors worked well as a team. This was the second house that I have purchased in my life, and in my opinion, Melanie Kramer and Matt Hill are top knotch!