Melanie Kramer is a knowledgeable, hard working, and organized realtor. My husband and I first tried for a short sale. We couldn’t wait any longer; pulled our offer; and put in a new offer on the house we currently live in. She communicated all the correct paperwork long distance with the short sale, cancel of the short sale, as well as another set for the house we eventually bought. She spent 3 days showing us houses and was knowledgeable about the city, individual neighborhoods, real estate market, paperwork, mortgage, and even gave us information that will help us when we sell our house in the future. Plus, she is very fast and had answers to all my questions. I will be calling her when I list our house in the future.